New Delhi: Railway ticket booking services in Delhi will be disrupted for a few hours. This disruption will begin at 11:45 pm on November 22 2025 and continue until 4:45 am on November 23 2025. Passengers will face inconvenience for a total of 5 hours. During this time many important PRS (Passenger Reservation System) services in Delhi will not be available. This change is due to the replacement of the old core switch with a new core switch.
Delhi PRS services will be temporarily suspended
Delhi PRS services will be temporarily suspended for 5 hours (from 11:45 pm to 4:45 am) at midnight of November 22-23 2025. The Railways has selected off-peak hours for this activity. This time is crucial because late-night ticket booking and enquiry activity is at its lowest. This can minimise passenger inconvenience.
Which services will be unavailable?
The primary reason for the shutdown is the transfer of the old Core Switch to the new Core Switch. Core Switches are the backbone of any large network (such as the Railways PRS) ensuring speedy and secure data processing.

Due to this technical work several PRS application services will be unavailable at the Delhi site. These include PNR enquiry current reservations internet booking cancellations charting e-DR PRIMES application and NTES at Northern Region counters.

Passengers have been advised to complete all important tasks such as booking tickets cancelling tickets or checking PNR status before 11:45 pm on November 22 2025 to avoid last-minute inconvenience. Services will resume as normal once the technical work is successfully completed.