Microsoft’s AI assistant Copilot, which has been available on WhatsApp since late 2024, will no longer function on the messaging platform starting January 15, 2026. The decision comes after Meta updated its WhatsApp Business API policy, restricting the use of general-purpose AI chatbots. This update allows only Meta’s own AI assistant to operate within WhatsApp, effectively removing Copilot, ChatGPT, and other similar AI tools.

Why Is Copilot Leaving WhatsApp?

• Meta’s Policy Change: WhatsApp’s new rules prohibit external AI chatbots from running on the platform.


• Focus on Business Use: Meta wants WhatsApp’s API to remain focused on customer support and commercial interactions, not general AI companions.


• Impact on Users: Millions of users who relied on Copilot for quick answers and productivity inside WhatsApp will now have to switch to other platforms.

What Happens Next for Users?

• Service End Date: Copilot will remain available on WhatsApp until January 15, 2026.


• Chat History: Microsoft has clarified that WhatsApp conversations with Copilot cannot be transferred to other Copilot platforms. Users are advised to export their chat history before the deadline.


• Alternative Access: After discontinuation, users can continue using Copilot via:
  
  
  
  • Microsoft Copilot mobile apps (iOS and Android)
  
  
  • Web version of Copilot
  
  
  • Windows integration
  
  
  
  

Conclusion

The discontinuation of Copilot on WhatsApp marks a significant shift in how AI assistants are integrated into messaging platforms. While Meta’s policy change restricts third-party AI tools, Microsoft assures users that Copilot will remain accessible across its dedicated apps and services. For those who relied on Copilot within WhatsApp, transitioning to Microsoft’s official platforms will be necessary to continue enjoying its features.