• What to do if the phone is stolen in the train?


• Simple step-by-step process to complain on Sanchar Saathi


• A communication partner comes in handy after phone theft

If you are in crowded places or during travel smartphone Getting lost can create many problems for you. Sometimes we don’t realize that our smartphone is lost. At such times people get scared and don’t know what to do. But in such a situation you can take the help of Sanchar Saathi of the Ministry of Communications without panicking. With the help of Sanchar Saathi you can report to find your lost phone. If you’re worried about losing your smartphone on a train platform, you can try to retrieve your device using technology.

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Step: 1 Get instant security

The moment you realize that your smartphone is lost, the first step is to secure your personal data. Access the app or portal for communication using any other device. This platform specifically enables citizens to block lost or stolen handset numbers and lock their privacy. (Photo Courtesy – Pinterest)

Step 2: Reporting and IMEI Blocking

It is very important that you follow certain processes to ensure that your lost device is not misused or your device is resold to anyone.

Report: File an official report through the Sanchar Saathi app.

Block IMEI: By blocking the International Mobile Equipment Identity (IMEI) number, you can make the phone unusable on any cellular network.

Step 3: Tracing and Recovery

Once the report is filed and the IMEI is blocked the system helps to trace and recover the device. This digital trail makes it very easy for authorities to trace hardware across the vast network of the Indian telecom system.

Additional digital security features

Sanchar Saathi Portal offers not only recovery but also many other facilities. A set of citizen-centric services are offered to secure your digital life.

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Connection Verification: To prevent identity fraud, you can get information about how many mobile numbers are registered in your name from this portal

Check Authenticity: Before buying a mobile phone you can check whether the device is genuine or fake.

Report fraud: Can flag suspicious calls or international calls that are known as local numbers.