The assistant is HIPAA-compliant and can check for drug interactions

This assistant is always on. For One Medical members, the assistant provides 24/7 guidance without requiring manual uploads of records from multiple providers; non-members may need to grant access to or provide their health data.
It's HIPAA-compliant and smart enough to flag tricky cases (like recurring infections) so you know when it's time to see someone in person.
It also checks for drug interactions and keeps your chats private by not adding them to your official records.

Tool is free to use; Prime membership not required

The tool is free to use for customers; Prime membership is not required (Visits that require a provider cost $29 for patients who are not One Medical members or not using an introductory Prime offer).
With Amazon's large Prime subscriber base in mind, Amazon's aiming to make healthcare way more accessible through tech that handles routine stuff for you.

Amazon's AI health assistant can access medical records

Amazon's new assistant steps into the ring with ChatGPT and Claude, but Amazon emphasizes that its assistant can access medical records for One Medical members and for other users who grant the assistant permission to view their health data, which Amazon says may enable more personalized or context-aware guidance.
That means less guessing and more helpful answers tailored just for you.