Mumbai. A girl from Mumbai said that the Rapido driver misbehaved with her and then threatened her. A girl named Oshin Bhatt has shared her story on the social media platform 'X'. In this he has written how he booked an economy car on Rapido, but he got a premium car and then the driver even called him the child of a beggar. After the matter escalated, Rapido took action and removed the driver from its platform.


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Oshin Bhatt posted a screenshot on He asked me to pay extra money as his car is premium, I refused and told him to cancel it and give me the classic car.



Oshin has also shared a screenshot of the conversation with the Rapido Driver. It says that your call is not connecting. Cancel it, otherwise I will pay you % while standing, you son of a beggar. On this the girl made laughing emojis, in response to which it was said that if you want it cheap then go on foot. On this the girl again made a laughing emoji and wrote bro. Oshin told that after this she booked an Uber and left from there. Later the driver himself canceled the ride.


This post of Oshin on X has gone viral. Users are making various types of comments. Till now it has been viewed approximately 1.5 lakh times. A user wrote that a similar incident had happened with me too, but the chat was done by Rapido customer care team. One wrote that you too would have abused one or two. At the same time, one asked Oshin not to crop the driver's name.


Rapido removed the driver (Rapido Driver) Rapido has also responded to this entire incident. Rapido Care replied that to help us resolve the matter expeditiously and ensure appropriate action, we kindly request you to share your registered mobile number or ride ID via DM. We apologize for the inconvenience caused by the Captain's unprofessional behavior during your recent journey. Please be assured that such actions are not in accordance with our standards and are completely unacceptable. After investigation, Rapido informed that we have spoken. Thanks for sharing your feedback on the unfortunate incident, we have removed Captain from the platform so that no other customers who trust Rapido have to go through this situation.




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