has confirmed that it will roll out its Click and Collect service to all stores in Great Britain by the summer as it launches in 18 sites today.
Today's launch makes the Click and Collect service available in 131 Primark stores, almost three-quarters of the retailer's estate. The service allows shoppers to reserve Primark products online, pay, and pick them up at a dedicated desk in their local store two days later. It is free to use, but you need to spend a minimum of £10.
Currently, shoppers can browse over 3,000 items online across its women’s, men’s, and kids' clothing wear, as well as its home and lifestyle ranges. Alongside this, the chain says shoppers can also access new and expanded ranges they might not otherwise be able to get in their local store. This includes the retailer’s newly launched adaptive clothing range, which offers more than 40 wardrobe staples for men and women. The range - which launched last month - has been specially designed to meet the needs of people with disabilities in partnership with adaptive designer and disability campaigner Victoria Jenkins.
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Kari Rodgers, UK Retail Director at Primark, said: "We know that our customers love the convenience that Click & Collect offers, as well as the opportunity to access ranges otherwise only found in larger stores. With the roll out now due to complete in time for summer we hope this will help make summer holiday shopping that little bit easier.”
click and collect in November 2022 in 25 stores in the North West, North Wales and parts of Yorkshire. Although many shoppers have asked for an online delivery service from the retailer, it has reiterated many times that home delivery would "never happen". Primark says all of its 186 stores will have Click and Collect by the summer.
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